Our Cookies Policy

Last updated: 28/12/2025

1. Introduction

This Cookie Policy explains how Luminara (“we”, “us”, “our”) uses cookies and similar technologies on our website.

This policy should be read alongside our Privacy Policy, which explains how we collect and use personal data more generally.

We use cookies in accordance with the UK General Data Protection Regulation (UK GDPR), the EU GDPR, and the Privacy and Electronic Communications Regulations (PECR).

2. What Are Cookies?

Cookies are small text files placed on your device when you visit a website. They allow the website to recognise your device, store preferences, and improve functionality and performance.

Cookies may be:

Session cookies, which expire when you close your browser; or
Persistent cookies, which remain on your device until deleted or expired.

3. Types of Cookies We Use

a) Strictly Necessary Cookies

These cookies are essential for the operation of our website and cannot be disabled. They enable core functions such as:

Website security
Shopping cart functionality
Checkout and payment processing
Fraud prevention

Without these cookies, the website cannot function properly.

b) Functional Cookies

These cookies allow the website to remember choices you make and provide enhanced features, such as:

Remembering your preferences
Improving user experience
Enabling optional website features

c) Analytics and Performance Cookies

These cookies help us understand how visitors interact with our website by collecting information such as:

Pages visited
Time spent on pages
Website performance and errors

The information collected is aggregated and anonymised where possible and used to improve our website. Analytics services may be provided by Wix or integrated third-party tools.

d) Marketing Cookies

Marketing cookies may be used to:

Deliver relevant advertisements
Measure the effectiveness of advertising campaigns
Track interactions with marketing content

These cookies are only used where you have provided your explicit consent.

4. Third-Party Cookies

Some cookies on our website are placed by trusted third parties that help us operate our business, including:

Wix.com Ltd – website hosting, functionality, and analytics
Payment providers (including credit/debit card processors, Apple Pay, Google Pay, and Klarna) – for secure payment processing
Analytics providers – to monitor and improve website performance

These third parties may use cookies in accordance with their own privacy and cookie policies.

5. Legal Basis for Cookies

Under UK GDPR and EU GDPR:

Strictly necessary cookies are used based on our legitimate interest in operating our website
All other cookies are used only with your consent

You may withdraw or change your consent at any time.

6. Managing Cookies

When you first visit our website, you will be presented with a cookie banner allowing you to:

Accept all cookies
Reject non-essential cookies
Manage your cookie preferences

You can also manage cookies through your browser settings, including blocking or deleting cookies. Please note that disabling certain cookies may affect website functionality.

7. Cookie Retention

Cookies are retained for different periods depending on their purpose:

Session cookies expire when you close your browser
Persistent cookies remain on your device for a set period or until deleted

We do not keep cookies for longer than necessary.

8. International Data Transfers

Some cookies may involve the transfer of data outside the UK or European Economic Area (EEA). Where this occurs, appropriate safeguards are implemented in accordance with data protection law.

9. Updates to This Policy

We may update this Cookie Policy from time to time to reflect changes in law, technology, or our practices. Any updates will be posted on this page with a revised “Last updated” date.

10. Contact

If you have any questions about this Cookie Policy, please contact:

Luminara
Email: [insert contact email]